We take great pride in our packing and order accuracy, executing a multi-step accountability process to ensure your order is assembled with great care and is 100% correct!

We are also very mindful in our packaging and do our best to ensure your products arrive undamaged.  Our liquid and capsule formulas are sold in amber or green glass bottles to protect the herbs inside from light.  Glass bottles add to the shipping weight of the item but also ensures you receive the best possible and most potent product.  In addition to the items themselves, the shipping weight also depends upon the packaging we use to protect the items during transport, and the dimensional weight of the package (because shippers using air services pay transportation fees based on the amount of space they rent).

Please double-check your entire order upon arrival. No product claims will be respected unless made within 7 days of receipt of goods.  If your order has been damaged or appears to have been opened during shipping, please keep it in the original packaging and notify us immediately.

All returns must have prior authorization from a Health Club Staff Member.  We accept unopened tincture and glycerin formulas ONLY, within 7 days of receipt of goods.  We gladly accept unopened returns/exchanges due to our error (bottle seals MUST be intact).  Any returns not due to our error are subject to a 20% restocking fee. 

Loose Teas, Powder Blends, Salves, Capsulated Formulas, Sale Items and Educational Materials cannot be returned. No exceptions.